Terms and Conditions

For Users

Introduction

The purpose of this website is to act as an intermediary platform for our customers linking them to restaurants in their area that offer food delivery or collection. The website shows information such as restaurant menus, opening times and reviews.

Your access to this website is subject to your agreement of the Terms and Conditions outlined on this page.

"You" and "Your" means the person using this website to uses the services such as ordering food and drinks.

"OrderManzer", "ordermanzer", "ordermanzer.mu", "We", "Us", or "Our" means:

OrderManzer registered in the Republic of Mauritius, BRN: C16137151, whose registered office is at:

Corner Royal Road-Church Road, Notre-Dame, Pamplemousses 22001, Mauritius

Website Access

    1. No order can be placed without prior registration on this website.

    2. The website is open to everyone and you may access some areas of the website without the need of making an order or registering your details with us.

    3. Accessing the website means you have agreed the terms and conditions outlined on this page, however, you shall leave this website immediately if you do not accept our terms and conditions.

    4. You are responsible for the confidentiality of your login details so as to restrict unauthorized access to your account.

    5. You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

Placing Orders

    1. You should be at least 18 Years old to place an Order.

    2. OrderManzer strives to deal with reputable restaurants that provide quality foods and services, however, we shall take no responsibility for the quality and quantity of food delivered or collected from restaurants. It is your responsibility to check the goods upon receiving an order

    3. It important that you check all the details that you have entered are correct. Failing to do so, may lead to problems like delays in delivery.

    4. All restaurants endeavors to meet the delivery time you have specified, however, delays could occur due to unforeseen circumstances. We shall inform you if we become aware of any delays that might occur.

    5. Restaurants have to right to accept/reject at any time during their operating hours, however, we encourage all restaurants to accept as many orders as they can and respond to any rejection as swiftly as they can.

    6. Any Order confirmation you receive on the website means that your order has been accepted and processed by US (OrderManzer). This does not necessarily means that your order has been accepted by the selected restaurant.

    7. Once an order has been accepted and processed, you will not be allowed to amend or cancel the order. You can still contact our customer care services by phone or email if you wish to cancel or amend orders, but there is no guarantee your request will be accepted as restaurants may have already begin to process your order.

    8. OrderManzer and Restaurants have the right to call you back on the phone number you have provided to confirm an order that we think might ''fake''. If we are not able to contact you in such a scenario, your order will be put on hold or cancelled. We will inform you of such cancellation via email.

    9. Anyone misusing this website to make "fake" orders will be prosecuted with respect to Mauritian Laws.

    10. You should make sure the email address you provide is correct and your mail box is in good working order, as all correspondence regarding your order/billing is sent to this address.

    11. Incorrect / fake personal details may lead to problems or delays in delivery, therefore kindly ensure that you have included your valid address, email address and correct telephone number when ordering.

Price and Payment

    1. Ordermanzer is not responsible for the price advertised on the website.

    2. All prices are listed in Mauritian Rupees.

    3. All prices quoted on the website are inclusive of vat but may exclude delivery cost and takeaway charges.

    4. Payment for orders can only be made by cash on Delivery/Collection.

Availability 

This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify customers in advance of any service unavailability, this cannot be guaranteed. OrderManzer reserves the right to alter or withdraw the service at any time.

Content Changes

OrderManzer reserves the right to change these terms and conditions at any time without notice. Those changes shall be communicated in the website, and through email notification.

Termination

We reserve the right to decline a new registration (blacklist), terminate your right to link to the site, remove you as a user of this site, and/or prevent any further use if you violate any of the terms of use. If we consider there to be a risk of liability or loss to our partner restaurants or us we may take any action deemed necessary to prevent such a liability or loss from occurring.

Please note that we reserve the right and the ability to trace your IP address, and if necessary contact your ISP in the event of a suspected breach of these terms and conditions.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

OrderManzer LTD, Corner Royal Road-Church Road, Notre-Dame 22001

Tel: 8957

Email: contact@ordermanzer.mu